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  • 6 Helpful Tips to Address Unhappy Customers

    6 Helpful Tips to Address Unhappy Customers

    It’s the moment you dread. The phone call you don’t want to pick up. The review you’re scared to address.  Responding to unhappy customers seems like a chore. It can be overwhe...

  • What Millennials Want (And How to Work With Them)

    What Millennials Want (And How to Work With Them)

    Many people agree that there is a high demand to diversify the workforce with young specialists bearing fresh ideas and new perspectives. Furthermore, we need to prepare this growing generation for le...